Please contact us via chat or DM on SNS for product handling status, shipping status, etc.

Hello, this is METRONOME Eyewear Online.

This site has a chat box at the bottom of the EC page screen. You can send messages directly to the person in charge about exchanging prescription lenses or colored lenses, frame colors, and stock status.

In addition to the chat box on the EC site, you can also communicate using DM on Instagram etc. As a general rule, we will respond within 24 hours using any contact method. Chat boxes on e-commerce sites may allow real-time communication when staff are present. DMs on SNS are checked at the same time as they are being circulated, so it may be a little slower than chatting.

For inquiries, please use the convenient SNS DM etc.

METRONOME Eyewear Online